Nokia Messaging – Part 2

Vanity email accounts are email addresses that look like

myname@mycompany.com

hosted by 3rd parties such as Google.

I believe that Nokia Messaging/email.nokia.com is attempting to verify the connection settings by sending ‘myname’ to imap.gmail.com for authentication. This is going to fail – gmail.com is hosting multiple vanity domains and requires the IMAP username to be ‘myname@mycompany.com’.

Just for a lark I setup an IMAP server at home and attempted to get email.nokia.com to transmit userid/password and voila! The server only sent the userid portion without the trailing domain.

I contacted Nokia Customer Support to fix the server settings for me  (i.e. please transmit the complete email address as IMAP account name)  but no joy. I have a support ticket number and they are supposed to follow-up within 48hrs.  Someone on the Nokia forums claims to have done this and they fixed it for him. Obviously Nokia support in my country is more lame than his! Nokia forum thread.

Debugging: email server settings are all correct because they work on desktop email clients, Nokia E66 pre-Nokia Messaging email software, and profimail.

Part 1: here

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